Workday Integration Resource Center

• Iterative Design and Configuration:

  • Milwaukee project team and Accenture conduct workshops, gather configuration and data conversion data, load tenants, and design, configure, and build integrations and reports.
  • Playback sessions review key configurations after each workset.

• Project Planning and Documentation:

  • Finalize project planning documents.
  • Execute Customer Confirmation sessions and unit testing.
  • Develop end-user training strategy and complete test preparation.

• Reporting and Analytics:

  • Review and revise reporting inventory based on workshops.
  • Support fit-gap activities against standard reports and identify custom report development needs.

• Change Strategy and Impact Analysis:

  • Finalize change strategy and timeline.
  • Document high-level impacts for each stakeholder group identified in the Plan stage.

• End-to-End Build and Readiness:

  • Build end-to-end tenant for testing based on architect documents.
  • Create test scenario documents, address design questions, and gather performance volume metrics.
  • Conduct operational readiness assessment and finalize delivery assurance checkpoints.

• Stage Sign-Off:

  • Complete stage sign-off.

Test Activities

The Test stage of a Workday deployment ensures the configured Workday system sufficiently meets the needs of Milwaukee’s business. Each test effort has a different set of conditions and a different purpose. The agreed-upon exit criteria for each test effort must be met to move forward toward a go-live. Each of these test efforts is described below. Training materials are also finalized during the Test stage.

The test stage may also afford the opportunity to engage subject matter experts or other City employees outside of the project team. Select members of the City may be invited to assist with testing opportunities.

Detailed descriptions:

• End to End Testing: An end-to-end test of Milwaukee’s business transactions and integrations within the Workday service. Test includes functionality and integrations identified in the project scope section of this document. Workday will provide standard test scenarios and Milwaukee and Accenture work together to tailor scenarios to our needs.
• Parallel Tenant Build: A final tenant build (required for payroll parallel testing) which is built based upon the feedback from the E2E testing results. Once the tenant is built validation and smoke testing will occur. These short tests ensure all key functional areas are working correctly.
• Production Dress Rehearsal: A confirmation exercise of the readiness of people, processes and tools to make the successful transition to Workday. Also, prepares and confirms Milwaukee has established a production governance and engagement model, and is prepared to support Workday and end users are ready.
• Cutover Plan: Plan the cutover from legacy applications to the Workday service, including overall planning, production support and detailed checklist. The cutover plan includes timeline of activities, tenant information, roles and responsibilities, logistics, and communications.
• End User Training Materials: Accenture and Milwaukee develop end-user training materials tailored to Milwaukee’s specific Workday architecture and business processes. While training development will start before PDR, it is recommended that Milwaukee use the outcomes of PDR to validate their training materials are accurate and user friendly.

TBD

TBD

Workday is a state-of-the-art cloud-based solution that will replace many of our current manual processes.  It manages HR, Payroll, Financials, Recruiting, and Talent/Performance data and will allow for faster and better access to data. 

We need a system where employees act more like partners than just administrators. Workday will help us concentrate on strategic activities, empowering our teams with data to make better business decisions.

We have all our meetings recorded here : 

Our Videos

We will ensure that when needed, all employees will have access to Workday. 

The go-live date for all HCM (Human Capital Management, or HR) and Finance applications associated with the Workday Project is June 8, 2026.

Employees whose daily tasks involve HR or Finance will use Workday for their work. Others will not typically use Workday for their daily tasks. All employees have access to self-service features (e.g., updating benefits, addresses, and phone numbers) and are expected to use them.

You will use Workday to submit time, request absence, update personal information, view payslips, manage tax elections, etc.  

Yes, Workday can be configured to allow users to delegate certain processes to other people on their behalf to accommodate time off, vacations, etc.

Yes. Workday always tracks who is doing what within the system.

Feel free to reach out if you have any more questions or need further clarification!

Accenture confirmed that a calendar is needed for all employees. This will be discussed in detail during the Time Tracking design sessions in October 2024.
If a group indicates it "doesn't work", discussions will occur to understand why it may not work for a given department.